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GAMING ODYSSEY

How Can We Help You?

Have questions? We've got answers. Find help with your orders, account, tournaments, and more.

General & Account

How do I create an account?

You can create an account by clicking the "Sign Up" button on the navigation menu. You'll need to provide a valid email address and create a password. We'll send a verification link to your email to complete the process.

I forgot my password. What should I do?

On the "Login" page, you will find a "Forgot Password?" link. Click it and enter your registered email address. We will send you instructions on how to reset your password.

Orders & Shipping

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website. You can also visit the "Track Order" page on our website and enter your order ID and email to see the latest status.

What is your return policy?

We offer a 14-day return policy for most items in their original, unopened condition. Custom-built PCs and certain digital goods are non-refundable. Please visit our Privacy Policy page or contact support for detailed information.

Tournaments

How do I register for a tournament?

To register for a tournament, navigate to the "Tournaments" page, find the event you're interested in, and click "Register Now". You must be logged into your Gaming Odyssey account. Some tournaments may have entry fees or specific rank requirements.

How are prize pools distributed?

Prize pool distribution varies by tournament but is typically paid out to the top 3 or top 8 teams/players. The exact breakdown is always listed on the tournament details page. Payouts are processed within 7-10 business days after the event concludes.

Minecraft Server

How do I connect to the Minecraft server?

Open Minecraft (Java Edition), click on "Multiplayer," then "Add Server." Enter "Gaming Odyssey" as the server name and play.gamingodyssey.in as the Server Address. Click "Done" and join the server!

Still Have Questions?

If you couldn't find the answer you were looking for, our support team is here to help.

Contact Support